Policies & Fees

RiseNow Autism Innovations provides rapid online autism diagnostic evaluations and parent support services for children ages 18 months to 6 years. The following policies outline our diagnostic process, fees, billing practices, appointment procedures, cancellations, subscriptions, and communication guidelines.

Service Overview and Diagnostic Evaluation Process

RiseNow Autism Innovations specializes in rapid autism diagnostic evaluations using the FDA-authorized Cognoa Canvas Dx screening tool combined with expert clinical assessment. Our process is designed to provide families with timely diagnostic clarity and personalized developmental recommendations.

Eligibility and Age Range

Diagnostic evaluations are available for children ages 18 months through 6 years who may be showing signs of autism spectrum disorder (ASD).

Diagnostic Evaluation Components

The diagnostic evaluation includes completion of Cognoa Canvas Dx questionnaires and home video submissions, review of developmental and medical history, and a 60-minute telemedicine diagnostic interview with a qualified medical provider. Additional questionnaires may be required through the secure client portal.

Diagnostic Determination and Follow-Up

The goal of the evaluation is to determine whether a child meets diagnostic criteria for autism spectrum disorder using AI-supported screening and clinical expertise. Families receive diagnostic results, guidance, and individualized recommendations. Optional follow-up visits may be scheduled for developmental monitoring and care planning.

Fees

RiseNow Autism Innovations provides transparent, flat-rate pricing for diagnostic evaluations and optional follow-up services.

Diagnostic Evaluation Fee

Cognoa Canvas Dx Screening and 60-Minute Diagnostic Interview: $1,999

Optional Follow-Up Care

Nurse Practitioner Follow-Up Appointment (30 minutes): $225 per visit

Parent Education and Coaching Subscription

BCBA-Led Parent Education and Coaching Subscription: $450 per month

Includes weekly 50-minute parent education and coaching sessions. This service is optional and focuses on providing families with tools, education, and guidance.

Administrative Services

Administrative Requests, Letters, and Family Conferences: $100 per hour, billed in 15-minute increments

Scheduling and Appointment Policies

Scheduling Requirements

Initial diagnostic evaluations are scheduled following a brief intake phone call. Full payment is required at the time of booking to reserve your appointment and activate access to the Cognoa Canvas Dx screening tool.

Appointment Preparation Requirements

Families must complete required questionnaires, upload home videos, and submit intake forms before the scheduled diagnostic interview to ensure an accurate and complete evaluation.

Follow-Up Appointments

Follow-up appointments are optional and may be scheduled as clinically appropriate to monitor developmental progress and provide updated recommendations.

Payment and Billing Policies

Accepted Payment Methods

We accept Visa, MasterCard, Discover, American Express, and CareCredit. Payment is due at the time of booking or service.

Credit Card on File Requirement

An active credit card or CareCredit account must remain on file for all services, including missed appointments, late cancellations, subscription renewals, and administrative services.

Outstanding Balances

Accounts with unpaid balances may be subject to collections. These policies apply regardless of who is responsible for payment.

Insurance and Out-of-Network Billing

RiseNow Autism Innovations is an out-of-network provider and does not participate in Medicare, Medicaid, or Medical Assistance programs.

Insurance Reimbursement

A superbill will automatically be posted to the SimplePractice client portal on the 1st day of

the month following the child’s last visit with no request needed. Families may download and submit it to their insurance for possible reimbursement (reimbursement is not guaranteed).

Virtual/telemedicine appointments may not be reimbursed by all plans; it is the family’s responsibility to verify coverage before scheduling.

Cancellation and No-Show Policy

Cancellation Notice Requirements

A minimum of 48 business hours’ notice is required to cancel or reschedule an appointment.

Refund and Rescheduling Policies

Cancellations with at least 48 business hours’ notice will receive a $450 refund of the diagnostic appointment fee. The Cognoa Canvas Dx screening fee is non-refundable. Rescheduled appointments may apply the refunded amount toward a future appointment.

Late Cancellation and No-Show Fees

Appointments cancelled with less than 48 business hours’ notice or missed appointments will be charged the full appointment fee.

Repeated Missed Appointments

Two or more missed appointments or late cancellations within a 12-month period may result in termination of services at the provider’s discretion.

Parent Coaching Subscription Policy

Automatic Renewal

The parent education subscription automatically renews monthly on the original billing date.

Cancellation Requirements

Written cancellation notice must be submitted at least 7 days before the next billing date. No prorated refunds are provided for mid-month cancellations.

Communication Policies

Acceptable Communication Methods

Families may contact the practice via phone or secure client portal for scheduling, billing, and administrative questions.

Text Messaging Policy

Automatic appointment reminders may be sent via text message if families opt in. Text messaging is not an appropriate method for clinical communication, and providers are not responsible for responding to text messages.

Response Times

Providers will make reasonable efforts to respond to non-urgent communication within 48 business hours, Monday through Friday.

Medical Records and Administrative Requests

Summary Reports

Upon request, families may receive a diagnostic summary, recommendations, and Cognoa Canvas Dx report.

Record Access Limitations

Full raw records, detailed notes, and video submissions are generally not released. Administrative fees apply to additional record requests.

With a signed release of information, providers may share records or discuss the child’s case with schools, therapists, pediatricians, or other professionals involved in the child’s care.

Releases are available on our website. 30 S. Valley Rd. Ste. 101C, Paoli, PA 19301 Phone: (267) 747-3669 Fax: (484) 383-0300

Client Portal Access

The secure client portal is available to active patients for communication, document access, and billing records.

Emergencies and After-Hours Care

RiseNow Autism Innovations does not provide emergency services or crisis intervention.

Emergency Situations

In the event of a medical or psychiatric emergency, families must call 911 or go to the nearest emergency room immediately.

After-Hours Communication

Providers will respond to non-urgent communication during business hours. Messages are not monitored continuously.

Discharge and Termination of Services

Services may be discontinued at the provider’s discretion due to repeated missed appointments, non-payment, lack of follow-up, or if a child’s needs require a higher level of care or specialty referral.

Consent and Policy Updates

By receiving services from RiseNow Autism Innovations, families acknowledge and agree to these policies. Policies and fees are subject to change without notice.